Если вы владелец бизнеса в сфере услуг, то ваша основная задача это удержание клиента. Для успешного ее выполнения необходимо работать над качеством не только оказываемых услуг, но и над этапами их выбора и оформления. Современные программы по работе с клиентской базой, конечно же, облегчают работу для вас, но учитывают ли они потребности ваших клиентов?
Mobile app is an important tool in marketing strategy of the hotel business. In order to be effective the hotel app should be:
- resolve guest issues and do it fast
The widespread usage of mobile applications in business has raised a lot of opinions whether app development is a necessity or not. In the first article we are going to analyse false beliefs that company owners and marketing leaders have to come up with in order to make decisions about mobile app development for their business.
Dear partners, on the road to success, the rule is always to look ahead. May you reach your destination. May your journey be wonderful. Happy New Year!
Our new customer is Good Zone Business and Relax hotel. Thank you for your confidence in us!
The Good Zone Mobile App provides easy access to information about hotel facilities and special offers, booking, rewards and order various services, as well as send feedback to the hotel.
Reikartz Hotel Group, leader in the hospitality industry of Ukraine, has launched a guest-oriented mobile app in Reikartz Carpaty hotel.
The application is developed for Android and iOS platforms to meet the evolving needs of guests.
The solution gives Reikartz Carpatys guests access to a wide range of services offered by the hotel during their stay, as well as active assistance to guests.
Reikartz Carpaty mobile app allows guests to interact with all the hotel services and facilities in their preferred language.
Guests can purchase in-room dining, shop for gifts, make any requests to the hotel staff and book spa treatments. Guests can even make restaurant reservations, access local maps, book excursions and view weather information.
While good guest service in the hospitality industry has traditionally meant attentive personal interaction with hotel staff, it is now very important to give guests the options of how they would like to communicate.
Today's hoteliers need to offer guests the choice of bypassing the front desk to make an order or report about problem.
In particular, New Generation, finds it far easier and more convenient to leverage automated self-service than to stand in line waiting to interact with hotel staff or to engage in transactions over the phone.
Give them new opportunities with mobile application.
We are glad to announce the start of cooperation with our new client Tolerance Club!
Tolerance Club- the most popular apartments chain in Turkey
Customer’s website: www.tolerance.club
Our team has visited ITB Berlin. Frankly speaking, we didn't expect such a scale. It is one of the largest events we have ever visited. Many thanks to the exhibitors for the meetings and we are also grateful to the organisers for the high level of the conference itself. We have returned with a large number of individual case requests. If you are interested in our solutions, contact us by email email@example.com.
#ITB2016 #HotelSolutions #XOtelier
#XOtelier team has visited one of the top five #tourism exhibitions in the world Emitt 2016. We would like to express our gratitude to the event's organizers for their professional skills and the excellent organization of the conference. We have had a lot of meetings with #hotel owners and general managers. We wish to thank all visitors and business partners for their interest in our solutions and the fruitful discussions we had. We are preparing personalized offers for hotels or hotel networks.
We’re very excited to welcome the #MannaHotels to our growing roster of Turkey clients!